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What services are offered?

 

We will provide high-speed Internet access and point-to-point wide area network connectivity for residential and commercial customers. We also provide email services.

 


Where will the service be available?

Waupaca
Our anticipated coverage areas will be about 80-95% of the Waupaca city limits and 50% of further outlaying areas.  Coverage will enhance as the system grows.

Weyauwega
Our anticipated coverage areas will be about 70-80% of the Waupaca city limits and 60% of further outlaying areas.  Coverage will enhance as the system grows.


 

What do I need to get service?

The installation crew will provide everything you need. An antenna that is 14" X 14" X 1" will be installed somewhere on your building or attached structure.  A Ethernet cable will be connect the antenna to a power injector, that then plugs into your Ethernet port on you computer.  If you do not have an Ethernet connection we can install one for you for $30.00.  If you have only one computer we can connect via USB but due to the limitation of USB, we must be within 20' of the antenna.  The installer will configure the equipment with the necessary addresses.
 


 What advantages does wireless Internet access offer?

 A wireless Internet connection offers speeds 20 to 200 times faster than a dial up service for similar pricing.  Our service offers high speed Internet access that is always on, no need for a phone line to allow you to surf the web.  We offer you the throughput of most corporate accounts within days of request, not months. 

 


 Are there concerns about the safety of wireless?

No.  The transceiver actually emits less power than a cellular telephone (sub 1-watt).

 


 Is the service secure?

Yes, very secure. Underlying the WAUPACAONLINE.NET Wireless connection is military-grade communication technology. Additionally, the service is protected by authentication, proprietary signal processing techniques, and directional antennas which it make both very difficult to detect the radio frequency transmissions, and very difficult to exploit. While no communications network is absolutely secure, the ‘work-factor’ required to exploit data sent over the WAUPACAONLINE.NET network is at least as high as that for wired and satellite telecommunications networks.  


 How quickly can you get me connected?

A wireless connection can typically be established within 5-7 business days after order.  The single greatest reason an installation may take longer is if gaining permission to, and installing the antenna on the roof of the property is required.
 


 How many customers can a tower handle?

 Once the wireless infrastructure is in place, it can be scaled upward to support up to 7,000 subscribers per cell and can be deployed just about anywhere. 


 

 What is the range of the service?

 The range of the service will vary depending upon the geographical region.  Most towers will have a range from 3-7 miles in radius for remote users.  We currently have customers as far as 9.5 miles away but they have installed their own towers to get the height needed.  The towers will be able to connect to each other at distances up to 50 miles in some regions. 


 What speeds will be available?

The speeds will range from 100KBps to 1,024KBps of throughput.  The speeds will depend on the endpoint equipment and the strength of signal from the customer to the tower.  Most of our customers are receiving between 400KBps and 1,024KBps.  A real plus for our service is that we support these speeds up and down.  Some ISP's limit your upload speeds to usually around 128KBps.

 


 Tell us about the service.

 

Our service will proved uploads and downloads at the same blazing speed.  You can expect uploads and downloads from 20 to 200 times faster than the fastest modems.  Can’t get DSL or Cable modems?  Don’t worry we are from 2 to 20 times faster!
 


Is the service affected by weather conditions?

No. Unlike some other wireless products that operate in bands that ARE affected by weather, the WAUPACAONLINE.NET Wireless service is unaffected by rain, snow, sleet, hail, fog or atmospheric conditions of any kind, and all of the antenna options are rated for wind loads in excess of 100 mph.

 

 


Is the service available for corporate accounts?

 Our service is ideal for corporate accounts.  We offer dedicated Internet access at a fraction of the cost of most dedicated ISP’s.  We also offer a low cost solution for connecting branch offices, “work from home” employees and traveling employees. 


 What additional services are offered?

Email is included and advertising are optional.  Currently we are testing Voice over the Internet (VOIP) and will offer this for an additional monthly fee.  In addition, we are examining the possibility of video conferencing.  In addition, we offer volume discounts for multi tenant properties with multiple customers. 


 How reliable is wireless?

 This equipment is very reliable. Broken telephone poles, car crashes, floods or utility workers won’t affect your connection. This wireless networking equipment was developed and used as a low power, high security, high frequency, military communications, and has been commercialized and legalized by Silicon Valley companies. The technology has its own standards just like your modem.

 


What is wireless?

Wireless, an old name for "radio," is the hot new buzzword used to describe a host of products and standards that allow communications without the need for additional electrical connections.  Typically, the term wireless implies that information is being carried from one place to another by electromagnetic waves traveling through the air. These waves exhibit different properties depending upon their frequency. For example, microwaves, on the order of GHz, tend to bounce off walls and objects. At the opposite extreme are low frequency waves, on the order of tens of MHz, which tend to travel through walls and objects. It is up to the wireless systems designer to select an operating frequency that is suitable for a particular application, thereby taking advantage of some of these properties.
 


What are some wireless applications?

 Wireless is quickly emerging into many new applications. Some of the traditional applications for wireless have been for voice communications and paging. Now wireless is being used to network computers, to allow remote monitoring and data acquisition, to provide access control and security, and many other things. And of course, wireless is an ideal solution for environments where wires simply are not possible, such as vehicles and hand-held devices. Most wireless products can be categorized by application, some of which include the following:  

Ø      Computer Networking:

·        Wireless Local Area Networks (WLANs)

·        Infrared (IR) ports on computers, printers, and other devices

·        Radio modems

Ø      Remote Data Acquisition:

·        Personal Digital Assistants (PDA's)

·        Radio Frequency (RF) modems

 


What are some of the major wireless standards?

·        IEEE 802.11 -- 802.11 is the IEEE standard for wireless LAN's. The goal of the IEEE 802.11 committee is to standardize wireless LAN development in the ISM band. The standard focuses on the media access control (MAC) and the physical (PHY) protocol levels. The IEEE 802.11 standard is still under development, but is anticipated to become the wireless LAN standard.

 The Federal Communications Commission (FCC) allocated the Industrial, Scientific, and Medicine (ISM) frequency bands in the 1980's. The bands encompass the frequency ranges 902 - 928 MHz, 2400 - 2483.5 MHz, and 5725 - 5850 MHz. The advantage of the ISM bands is that they are unlicensed. As long as a device operating in the ISM bands meets special FCC regulations, it does not require a license. Many devices operating in the ISM bands use spread spectrum modulation. However, the FCC does permit narrowband modulation techniques to be used, provided that the respective device meets stringent power requirements.  WAUPACAONLINE.NET has designed a solution utilizing both the 2400 and 5725 MHz bands.

 

 

111 S. Main St.
Waupaca, WI  54981
(715) 942-0703
info@waupacaonline.net

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